RENEWING FAMILY MEMBERSHIP 2023/24
Quick steps for Renewing a Family:
- Log in to your Members’ Portal
- Choose the option to Renew membership for family group
- In the box on the right hand side, select Renew Memberships
- Tick the names of each member you are renewing (if your child has turned 21 since last October 1 they can no longer be included in a family membership fee.) Click submit.
- Select the payment type which should be Family Membership
- You must also select the option Included in family group for the other family members.
- Select Next and Next again
- Scroll down and complete the application and declaration. Select Next
- Select Pay Now
You will now be taken to the payment gateway. Follow the prompts to finalise your payment.
All members over the age of 18 must have a valid WWCC
RENEWING INDIVIDUAL MEMBERSHIP 2023/24
An individual membership is for people aged 16 and over as at 30 September.
Quick steps for Renewing an Individual:
- Log in to your Members’ Portal
- Choose the option Renew membership for Mentone
- Click Submit
- If you will be between 16 and 24 on 30 September, please choose the Young Adult fee
- If you will be aged 25 or over on 30 September, please choose the Senior Individual fee
- Select Next and Next again
- Tick the boxes in the SLSA Member Declaration area
- Select Next and Pay Now
You will now be taken to the payment gateway. Follow the prompts to finalise your payment.
How can you change your details?
Have you changed your email address or any other personal details?
Many families find that only one partner is receiving club communications. This happens when there is only one email address which has been used for all family members. You can change this or other details in the following ways:
1. Log into your Members’ Portal
If you are changing details in your own record, go to Step 2.
2. Under the Membership tab, select Update Personal Details.
If you are changing details for another family member, go to Step 3.
3. Under the Membership tab, select Family
4. Then select View/Edit
5. Select Edit for the family member you wish to change.
It’s possible that you may not be able to make changes to your partner’s record. There are two options in this case:
1. Your partner can set up their own Members’ Portal Access by following the prompts here OR
2. Send the changes you wish to make to memberships@mentonelsc.com
SUPPORT
If you are having trouble logging in to Members Portal, please contact:
SLSA Help Desk on:
Phone: 1300 724 006
Log a support ticket: https://help.sls.com.au/
OR
Email your given name, surname, DOB, preferred email address and mobile number to the Membership team on memberships@mentonelsc.com